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EMERGENCY ALERT

Salem Hospital is open and seeing patients.

All scheduled appointments and procedures will happen as planned on Monday, July 22.

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Non-Discrimination Notice

non-discrimination policy
Salem Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, religion, culture, age, disability, socioeconomic status, sex, sexual orientation or gender identity. We do not exclude people or treat them differently because of race, color, national origin, religion, culture, age, disability, socioeconomic status, sex, sexual orientation or gender identity.

Free communication aids and services

We provide free aids and services to people with disabilities to communicate effectively with us, including qualified sign language interpreters.

About our interpreter services

We also provide free language services to people whose primary language is not English, such as:

  • Qualified interpreters
  • Information written in other languages

Filing a grievance

If you believe that Salem Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, religion, culture, age, disability, socioeconomic status, sex, sexual orientation or gender identity, you can file a grievance with our

Patient Family Relations Department
81 Highland Avenue
Salem MA 01970
978.354.2025

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Patient Family Relations department is available to help you.

Civil Rights complaint

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, as well as by mail or phone:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509. HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available here

Patient Rights

We emphasize the importance of respecting patients’ rights to all members of our staff. A "patient bill of rights and responsibilities" is posted throughout our hospitals, in several languages.

Learn more on our Patient Rights page