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Visitor Information

Mass General Brigham Visitor Policy and Masking Information

Please note that our screening and masking policies have changed as of May 12, 2023, following the end of the COVID-19 Public Health Emergency.

Learn more about our updated policies

Visiting hours 

Visitors who meet the visitor criteria may visit during the following hours:

  • Weekdays, 11 a.m. - 8 p.m.
  • Weekends and holidays, 11 a.m. - 8 p.m.

Intensive Care Units

  • Weekdays, 11 a.m. - 8 p.m.
  • Weekends and holidays, 11 a.m. - 8 p.m.

Birthplace and Special Care Nursery  

Adult patients may have one support person present throughout their stay in the Birthplace. In addition, a healthy, masked, COVID-symptom-screened visitor will now be permitted to visit mothers in the Birthplace.

Complete Birthplace visitor policy

Epstein Center for Behavioral Health

Adult Inpatient

  • Weekdays, 6 - 8 p.m.
  • Saturday, Sunday and holidays 1 - 3 p.m. and 5 - 6 p.m.

Senior Inpatient 

  • Weekdays, 2 - 3:30 p.m. and 6 - 7:45 p.m. 
  • Saturday, Sunday and holidays  noon – 2 p.m. and 4 – 6 p.m.

Child/Adolescent Inpatient 

  • Weekdays, 5 - 7 p.m. 
  • Saturday, Sunday and holidays   noon – 2 p.m. and 4 – 6 p.m.

Number of visitors

Hospitalized patients may have two visitors at a time. Visiting hours are lower in this page.

Emergency room and outpatient clinic appointments

One patient visitor or support person is preferred in select outpatient areas, however up to two visitors/support people may be allowed. Outpatient areas where two visitors are allowed include office visits. Some outpatient areas still allow only allow one patient visitor or support person. These areas include the emergency department, surgical or procedural rooms, or clinics.

Special visiting accommodations for:

  • Parents/guardians of patients under 18, attorneys of patients, and companions for patients with physical/intellectual disabilities.
  • Birthplace visitors
  • Special Care Nursery – Two parents or one parent and one support person may accompany/visit a neonatal patient.
  • Exceptions will also be permitted for compassionate care with approval of the patient’s care tea

Patient Code of Conduct

Everyone should expect a safe, caring, and inclusive environment in all our spaces. Our Patient Code of Conduct helps us to meet this goal. Words or actions that are disrespectful, racist, discriminatory, hostile, or harassing are not welcome.

Read the full Patient Code of Conduct