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Patient Cost Estimator

Salem Hospital, a member of Mass General Brigham, is committed to price transparency. There are three different ways you can request cost estimate information.

Request a cost estimate

Patients can request a cost estimate for health care services at Mass General Brigham. Contact the Patient Financial Experience at 617-726-3884 option 2.

You also can generate a self-service estimate for select upcoming or potential services in real-time by using Patient Gateway and navigating to the Billing menu.

If you do not have a Patient Gateway account, you can use our online price estimator tool of your out-of-pocket costs for "shoppable" items*, such as surgeries, procedures, labs, etc.

Please be prepared to answer the following information:

  • Name
  • Date of Birth
  • Medical Record Number (if applicable)
  • Phone number
  • Procedure information, such as CPT or DRG code
  • Date of procedure (if scheduled)
  • Expected location of procedure
  • Insurance information and member ID Physician’s name
  • Physician’s phone number
  • Recipient's address

You will then receive an estimate from Patient Access/Financial Counseling. Please do not contact Patient Billing Solutions with this sensitive information via e-mail.


*The Centers for Medicare and Medicaid Services Price Transparency rule requires that hospitals provide cost information on 300 "shoppable" items per hospital. We provide access to this information through a cost estimator tool.