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Patient and Family Feedback

Salem Hospital employees
Salem Hospital, a member of Mass General Brigham, strives to provide outstanding, compassionate care every day. Patient feedback is extremely important because it keeps us informed and gives us the opportunity to make improvements where needed.

Patient and Family Relations department

Patients, as well as family members, are encouraged to speak directly with their attending physician, primary nurse or case manager about any concerns they may have. If you have a concern, complaint, or feedback about your experience at Salem Hospital, please contact Patient and Family Relations:


Employee recognition

We welcome nominations by patients and family members, visitors, and staff.