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Doctors North Shore - Salem Hospital
Doctors North Shore patients depend on include pediatric primary care doctors, who care for infants through adolescents. Many patients find that their family medicine doctors have a better understanding of the family's health history, enabling them to provide more effective care. To find the right doctors, North Shore patients can use Find a Doctor search. Primary care doctors are the most significant physician for a patient. Primary care doctors see patients most often and have the most detailed understanding of a patient's overall health.
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Press Item | Salem Hospital | Mass General Brigham
Opening November 3, 2019, at 6 a.m., the new ED at NSMC Salem Hospital is bigger, brighter and equipped with the most advanced technology to care for patients on the North Shore. “This is a state-of-the-art emergency department,” says Phillip Rice, Jr., M.D., Chair of Emergency Medicine at NSMC. “You’re not going to get better care anywhere else.” The new ED consolidates the Union and Salem emergency departments and features dedicated areas for treating adult, pediatric and behavioral health patients, all accessible off “Main Street.” “Bringing all of our adult and pediatric emergency medicine physicians and nurses together in the new Salem facility will create collaboration across disciplines that will benefit our patients and s... Located in a brand-new building on the Dove Avenue side of our Salem campus, the facility has 65 spacious patient bays enclosed by sliding glass doors that enhance privacy for important patient-caregiver conversations. “It will be a wonderful environment for patients,” Federico says. The expanded facility will improve the flow of patients in and out of the ED and reduce wait times. “The number of beds in the ED will enable us to see more patients in a time-appropriate fashion,” Dr. Rice says. “We’ll also have the 120-bed Epstein Center for Behavioral Health and the new Pingree Floor with an additional 24 private rooms for medical patients to expedite admissions an... The new ED also offers on-site imaging technology, including CT scanning, ultrasound and X-ray, to provide patients quick, seamless access to these services. “We can’t wait to care for our patients in this beautiful new space,” Federico says. “It’s going to be great for the community.”
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Press Item | Salem Hospital | Mass General Brigham
SALEM–Salem Hospital has received approval from the Department of Public Health to add 24 private patient rooms, netting the hospital an additional 13 medical-surgical beds, and improving the patient experience. Offering more private rooms is a significant improvement in our patients’ experience,” said David J. Roberts, MD, President of Salem Hospital. “The additional space enables us to admit patients more quickly from the emergency rooms and cuts down on wait times. It also enables us to convert our few remaining four-bed rooms into double rooms and provide more privacy for our patients and their visitors.” Data from Salem Hospital shows the length of stay for admitted patients has increased since the onset of the pandemic, suggesting that those requiring inpatient care are sicker than they were previously. Patients who deferred care, particularly preventative care, are arriving at the hospital with more serious illnesses and therefore are occupying beds longer.
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Press Item | Salem Hospital | Mass General Brigham
As an organization, we have created a number of new opportunities for our patients and families to be involved in the care we provide,” says Martha Page, R.N., Director of Patient Safety. By way of example, she cites the patient-centered rounding that currently takes place in the intensive care units and cardiac surgery unit; the new IPACE care model on Davenport 5 that centers around patient and family involvement; and the inclusion of patients on several process improvement teams. Another forum for members of the North Shore community to have a voice in the care delivery and safety programs at NSMC is the Patient Family Advisory Council PFAC. Meeting on a monthly basis, the committee has been involved in a variety of projects to date, including the creation of a medication safety brochure and a new website offering information on patient safety and other related topics. The group is also creating a new recognition award to honor excellence in delivering patient-centered care. “Patients, families and community members play an extremely important role in enhancing the quality of care we deliver,” says Page. “Their firsthand knowledge is invaluable and I encourage any staff member or team looking for perspective on a project or initiative to consider runn...
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Visitor Information | Salem Hospital | Mass General Brigham
Hospitalized patients may have two visitors at a time. One patient visitor or support person is preferred in select outpatient areas, however up to two visitors/support people may be allowed. Some outpatient areas still allow only allow one patient visitor or support person. Parents/guardians of patients under 18, attorneys of patients, and companions for patients with physical/intellectual disabilities. Special Care Nursery – Two parents or one parent and one support person may accompany/visit a neonatal patient.
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Press Item | Salem Hospital | Mass General Brigham
The annual ratings, now in their seventh year, are designed to assist patients and their doctors in making informed decisions about where to receive care for challenging health conditions or elective procedures. Salem Hospital/North Shore Medical Center earned a “High Performing” ratings for Heart Failure, COPD, Diabetes, and Kidney Failure, in recognition of care that was significantly better than the national average, as measured by factors such as patient outcomes. The U.S. News Procedures & Conditions methodology is based entirely on objective measures of quality such as survival rates, patient experience, and how successfully each hospital helps patients get back home. Salem Hospital is a member of Mass General Brigham, an academic healthcare system founded by Massachusetts General Hospital and Brigham and Women’s Hospital that is uniting great minds to make life-changing impact for patients in local communities and around the world. Mass General Brigham is a non-profit organization that is committed to patient care, research, teaching, and service to the community.
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Press Item | Salem Hospital | Mass General Brigham
Salem Hospital earns another ‘A’ grade for Patient Safety Salem, MA, November 10, 2021 – Salem Hospital, a member of Mass General Brigham, has again been awarded an 'A' grade for patient safety by the Leapfrog Group, an independent national watchdog organization committed to health care quality and safety. I thank the leadership and staff of Salem Hospital for its commitment to prioritizing patients and their safety, especially during these trying times." The Leapfrog Hospital Safety Grade, Leapfrog's other main initiative, assigns letter grades to hospitals based on their record of patient safety, helping consumers protect themselves and their families from errors, injuries, accidents and infections. Mass General Brigham is a non-profit organization that is committed to patient care, research, teaching, and service to the community.
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Press Item | Salem Hospital | Mass General Brigham
We are thrilled, but not surprised, by this outpouring of community investment, led by the visionary philanthropy of the Davenport family,” said Roxanne Ruppel, president and chief operating officer. “Taken together, these gifts will enable Salem Hospital to provide the best possible care across our community, treating each patient holistically. There has been a well-documented rise in the demand for behavioral health services in recent years, leaving health care systems straining to meet wide-ranging patient needs. By expanding this capacity, patients can be managed in practices that specialize in mental health care, rather than in busy Emergency Departments, inpatient units, and primary care offices. The psychiatric team works collaboratively with the medical team to more quickly address mental illness and care for patients more holistically, leading to better outcomes. Thanks to the Davenport Fund Committee and all our supporters, Salem Hospital is well positioned to provide truly integrated and holistic care to our patients in an area of critical need.”
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Rights and Responsibilities | Salem Hospital | Mass General Brigham
View patient rights and responsibilities in multiple languages Arabic, Chinese, Haitian Creole, Portuguese, Russian, Spanish. To the extent provided by law, as the patient, you have the right to: Obtain a copy of any rules or regulations which apply to patient conduct. As a patient, we ask you to the best of your ability that you: To file a complaint or grievance please contact Patient and Family Relations PFR: 978-354-2025 SLMPFR@mgb.org
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Insurance and Payment | Salem Hospital | Mass General Brigham
Patients can get cost estimates of common health care services by using our cost estimator tool, through Patient Gateway, or by calling Patient Billing Solutions at 617-726-3884. A health insurance policy is a contract between a patient and the insurance company, not between the patient and Salem Hospital. Our financial counselors do however help patients who want to better understand their coverage. Enroll at Mass General Brigham Patient Gateway to create an account and pay a bill online. Please include patient account number on the check.
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Mass General Brigham Service CenterChange or update patient insurance information insurance plans, patients with a BMI > 35 will qualify for bariatric surgery. A patient is considered to “no show” when a scheduled appointment within Wellness Clinic or at After 3 no shows within a 12-month period a patient will be discharged from the program and no The program coordinator will document in patient’s chart and alert PCP if a patient is discharged
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Employee Recognition | Salem Hospital | Mass General Brigham
Several of our departments have annual award ceremonies, and we also have an employee recognition program called "Made Someone's Day," where patients and families may honor staff. Patients and their family members are welcome to contact us to tell us about great care provided by one of our employees. The DAISY Award is an International award that honors the superhuman work that nurses do for patients and families every day. DAISY stands for Diseases Attacking the Immune System, and is an award that recognizes the exquisite care nurses provide to patients and families. The Sunshine Award recognizes our remarkable Patient Care Associates PCAs and support staff who partner with nurses to provide high-quality, compassionate care to patients.
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Press Item | Salem Hospital | Mass General Brigham
Every Friday morning, Brenda Minor, M.D., a primary care physician with North Shore Physicians Group NSPG, laces up her sneakers and joins a group of patients at the Northshore Mall or a nearby park for their weekly “Walk with a Doc” walking club. Patient appointments run no less than 30 minutes and often last an hour so that patients can discuss their medical concerns in more complexity. Patients and physicians describe MD VIP in this video: I see this as an investment in my health,” says Danvers resident Burnett Crateau, a longtime patient of Dr. Minor and a member of the walking club. “The health assessment I received at my physical made it well worth the expense, and then on top of that, I’ve been happily surprised with the extra group activities. This latter point, Dr. Szymanski says, is important to emphasize in today’s increasingly complex healthcare environment. “As part of this program, we will oversee each patient’s care across the entire continuum, whether it’s a consultation with a specialist, a hospital visit, home care or rehab,” he explains. “We will act as the single point of contact for other caregivers and fam...
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Mass General Brigham Home Hospital | Salem Hospital | Mass General Brigham
Mass General Brigham has offered Home Hospital care to eligible patients since 2016, making it one of the largest and most experienced programs in the country. Through Mass General Brigham Home Hospital, eligible Salem Hospital patients receive expert hospital-level care from trusted providers in the comfort of their own home. Mass General Brigham Home Hospital cares for patients in the place they feel most comfortable, while ensuring access to prompt care for those in need. Salem Hospital providers can access instructions on patient eligibility and how to refer a patient.
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Press Item | Salem Hospital | Mass General Brigham
Expanding urgent care and our electronic infrastructure greatly enhances access and will improve patient’s health, says Margaret Brennan, President and CEO of NSCH. Our patients will have easier access to their medical records and be able to connect directly with their care teams. The NSCH staff, Board and patients are extremely grateful to Mass General Brigham for its support of these critical projects. By significantly increasing our efforts, we can continue to help address the challenges and barriers that many patients and families are facing. Mass General Brigham is a non-profit organization that is committed to patient care, research, teaching, and service to the community.
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Press Item | Salem Hospital | Mass General Brigham
Nitrous oxide, or laughing gas, is self-administered by the patient using a mask inhaler giving them complete control during labor. A patient simply takes a few breaths of the nitrous oxide at the beginning of a contraction to help alleviate the pain, and within a minute it leaves her system. Unlike an epidural, nitrous oxide can be administered within minutes of a patient choosing to use it. Nitrous oxide is ideal for patients early in labor before they get an epidural, for patients who do not want an epidural or for patients who are too close to delivery to get an epidural. In addition to having little to no side effects on the patient or baby, nitrous oxide also allows patients more opportunity for movement during the delivery process.
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Press Item | Salem Hospital | Mass General Brigham
Salem Hospital earns another ‘A’ grade for Patient Safety: Leapfrog Group recognizes Salem Hospital for commitment to quality Salem, MA, May 10, 2022 – Salem Hospital, a member of Mass General Brigham, has again been awarded an ‘A’ grade for patient safety by the Leapfrog Group, an independent national watchdog organization committed to health care quality and safety. The Leapfrog Hospital Safety Grade is the only hospital ratings program based exclusively on hospital prevention of medical errors and harm to patients. As our healthcare system continues to feel the strain of the pandemic, I thank the workforce and leadership of Salem Hospital for its sustained commitment to patient safety, day in and day out,” says Leah Binder, president and CEO of The Leapfrog Group. “An ‘A’ Safety Grade is an outstanding achievement and that is only possible with a 24/7 effort by the entire healthcare workforce to... The Leapfrog Hospital Safety Grade, Leapfrog's other main initiative, assigns letter grades to hospitals based on their record of patient safety, helping consumers protect themselves and their families from errors, injuries, accidents and infections.
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Press Item | Salem Hospital | Mass General Brigham
Fused with natural light and designed for an ideal patient experience, the décor includes glass panels etched with images from the former Union Hospital Healing Garden that bring a relaxing and therapeutic feeling of nature into the new space. This beautiful facility is the culmination of a plan to provide the local community with safe, convenient, patient-friendly access to the medical services they use most,” says David J. Roberts, M.D., President of North Shore Medical Center, a member of Mass General Brigham. “It is supported by a state-of-the-art, acute care community hospital in Salem and the full spectrum of exceptional ... Walk-ins are always welcome, however, patients are encouraged to check in online or by phone. Should patients require follow-up care, they may be referred to primary or specialty care physicians. Mass General Brigham is a non-profit organization that is committed to patient care, research, teaching, and service to the community.
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Thanks to the generosity of Salem Hospital supporters, internal medicine residentsat the hospital are finding innovative opportunities to train, build confidence andadvance patient care. The sim lab is fantastic in what it offers: that aninterprofessional group can come together and respondin coordinated and seamless fashion for a patient whois actively deteriorating,” Dr. Hinrichsen says. “This labhas enabled our teams to improve their efficacy andresponse in real time. Our quality metrics have improved,and we’re taking better care of patients because we’reproviding teams with this opportunity.” In the quality improvement program, residents havethe chance to explore needs at the local level that havedirect impacts on patient care. workshops and simulations to understand how tobreak through barriers, destigmatize the illness andhelp patients obtain proper treatments.
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Salem Hospitals, North Shore Doctor - Salem Hospital
Your care team and other staff will wear a facility-issued face mask during direct interactions with patients in patient rooms and other clinical care areas where direct care is provided. Patients and visitors will be strongly encouraged to wear a facility-issued face mask during direct interactions with staff in patient rooms and clinical care areas where direct care is provided. Patients and visitors do not have to mask if they prefer not to.
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